Simply Sapphires is a proud participant of the BBBOnLine Privacy Program (We were one of the original hundred members of this program). The BBBOnLine Privacy Program is backed by an organization noted for its expertise and experience in conducting successful national self-regulation programs--the Council of Better Business Bureaus. The mission of BBBOnLine is to promote trust and confidence on the Internet by advocating ethical online business practices. Further information about this program is available at http://www.bbbonline.org
Our Commitment To Privacy
The Information We Collect:
This notice applies to all information collected or submitted on the Simply Sapphires website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information
or any other customer comments you might include
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
or any other customer comments you include about the other parties
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
E-mail address will be used to contact our customers in the event we have a question regarding an order, promotions and discount offers. Customer always have the option to stop receiving our email promotions by clicking the unsubscribe link at the bottom of each email message. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
All of our transactions normally take place on a secure server. All of your personal information is encrypted with 128bit Secure Socket Layer (SSL) data protection provided (The highest allowed by federal law) before it is transmitted over the Internet.
None of our customers has ever reported fraudulent use of a credit card as a result of purchases made at simplysapphires.com. In the unlikely event that unauthorized charges appear on your credit card as a result of a secure credit card transaction at simplysapphires.com and your credit card provider holds you liable, we will reimburse you for the liability that results from the unauthorized use, up to a maximum of $50.00 US. Note: Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to $50, the maximum liability allowed under the Fair Credit Billing Act.. You must notify your credit card provider of the unauthorized use in accordance with its reporting rules and procedures.
Of course, all of our orders are normally placed on a secure SSL form, and we have a number of other security measures like firewalls, etc., to make sure even their names and address data remains secure.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling or writing to us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 845-297-9547 or( toll free phone or FAX 1-877-711-GEMS) or send us an email at email@example.com or write us at:
P.O. Box 1281
Wappingers Falls, NY 12590-2414
Your Total Satisfaction is Always our First Priority!
Refunds- We guarantee that you will be satisfied with every purchase. If you order an item from us and you are not completely satisfied, you may return your order within 10 days of receipt for any reason. Shipping and insurance fees are not refundable. Items returned must be in the same condition as sent. To return or exchange merchandise please send it fully insured and properly packaged by USPS, FedEx, or UPS with your instructions for exchange or refund.