Shipping - Normally all our products are shipped by FedEx and UPS Second Day and Overnight delivery in the continental US. Most items are shipped the same or nextday ordered. Resizing of rings usually takes an extra 48-72 hours. All parcels are fully insured and most all require a signature upon delivery. We're happy to accommodate any special requests for shipping, including your preference for carriers, and setting up a specific date for delivery. Please email us at firstname.lastname@example.org with any specific shipping needs.
Returns- We guarantee complete customer satisfaction with every purchase. If you order an item from us and are not completely satisfied, you may return your order within 10 days of receipt for any reason. Shipping and insurance fees are non refundable. Items returned must be in the same condition as sent. To return or exchange merchandise, please send it fully insured and properly packaged by USPS, UPS or FEDEX with your instructions for exchange or refund. Please email us or call us prior to your shipment.