Shipping & Returns

We’re happy to accommodate any special requests for shipping.

Shipping

Normally all our products are shipped by FedEx and UPS Second Day and Overnight delivery in the continental US. Most items are shipped the same or next day ordered. Resizing of rings usually takes an extra 48-72 hours.

All parcels are fully insured and most all require a signature upon delivery. We’re happy to accommodate any special requests for shipping, including your preference for carriers, and setting up a specific date for delivery.

Please email us at info@simplysapphires.com with any specific shipping needs.

Returns

We guarantee complete customer satisfaction with every purchase. If you order an item from us and are not completely satisfied, you may return your order within 10 days of receipt for any reason.

Shipping and insurance fees are non refundable. Items returned must be in the same condition as sent. To return or exchange merchandise, please send it fully insured and properly packaged by USPS, UPS or FEDEX with your instructions for exchange or refund.

Please email us or call us prior to your shipment.

AGTA Member
AGTA members believe in more than just selling the world's highest quality gemstones and cultured pearls. They share a mine-to-market mentality-the belief that the gem trade should be as transparent and ethical as possible.
That's why, in 1984, the AGTA and its members developed the industry's strictest and most comprehensive Code of Ethics and Fair Business Practices. Every year since then, the AGTA and its members annually commit to leading the industry in standards of disclosure, transparency, and ethical practices.
The AGTA and its members take pride in working toward a gem industry that benefits everyone involved. Whether it's investing in the communities that produce gemstones, supporting individuals whose lives have been impacted by the gem trade, or cooperating with foreign governments to improve working conditions, AGTA members continually work to hold the gem industry to the highest possible business standards.
bbb-a-plus-rating
GIA
ups-fedexWe use USPS, FedEx & UPS Second Day, and Overnight delivery in the continental U.S. And USPS and FedEx International Priority Mail for delivery's outside the U.S.
we accept credit cards
© 2019 Simply Sapphires LLC